Refund policy
7-Day Return & Refund Policy — Kinocart
At Kinocart, we care about your satisfaction and strive to provide premium-quality handmade and fashion products.
If for any reason you are not completely satisfied with your purchase, you can request a return or refund within 7 daysof receiving your order.
Return Eligibility
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The product must be unused, unworn, and undamaged.
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All original packaging, tags, and accessories must be included.
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Any product that shows signs of use, wear, or damage will not be eligible for a return or refund.
How to Request a Return
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Inform us within 7 days of receiving your order that you wish to return the item.
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You must first contact us on WhatsApp at +92-314-0524141 before sending any parcel.
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Once we confirm your request, please send the product to our return address:
Kinocart
Near Pak-Saudi International School,
Outside Miryan Gate, Near Education Office,
Bannu, Pakistan
Refund Process
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After receiving and inspecting the returned product, we will issue a full refund through online payment.
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Refunds are processed only after the customer informs us and the returned product is received in acceptable condition.
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Shipping or delivery charges (if any) are non-refundable.
Contact Us
For any questions, concerns, or to start a return:
📧 Email: kinocart10@gmail.com
🌐 Website: www.Kinocart.com
📱 WhatsApp: +92-314-0524141